Order Processing and Dispatch
Our warehouse processes and dispatches all orders within 24 business hours. You will receive a tracking number once your order is dispatched, allowing you to monitor your shipment.

Shipping Costs and Options
Shipping costs vary based on the order total and the shipping method selected:

Free Shipping
Standard tracked shipping is complimentary for all orders over $60.

For orders under $60:

• Standard shipping with safe drop: $9.95
• Standard shipping with signature: $12.90
• Express shipping with safe drop: $12.95
• Express shipping with signature: $15.90

For orders between $60 and $150:

• Standard shipping with safe drop: FREE
• Standard shipping with signature: $2.95
• Express shipping with safe drop: $7.95
• Express shipping with signature: $10.90

For orders over $150:

• Express shipping with safe drop: FREE
• Express shipping with signature: $2.95

Shipping Method
All parcels are dispatched via Australia Post and are subject to their Safe Drop service within Australia.

What is Safe Drop?
Safe Drop allows Australia Post delivery personnel to leave your parcel at a secure location at your address if you are not available to receive it and if it cannot be deposited in your mailbox. This service is used for parcels that do not require a signature upon delivery. The delivery person will only choose this option if they deem the location secure.

Signature Requirement
If you prefer to sign for your parcel upon delivery, please select the signature-required delivery option during checkout.

We offer international shipping to most countries.

Shipping to New Zealand

Shipping to New Zealand incurs a flat rate charge:

• Standard Tracked service: NZD $14.95
• Express Tracked service: NZD $24.95

Rest of the world:

Here’s what you need to know to ensure a seamless delivery experience:

• Shipping Cost Calculation: Shipping costs are calculated during the checkout process. Please enter your full address to view the various shipping options and their associated costs.
• Tracking: All international shipments include tracking.

IMPORTANT: Customs and Import Fees: Bella Scoop is not responsible for any additional duties, taxes, or levies imposed by your country’s customs office. Please consult your local importation authority to ensure you are fully aware of all fees, taxes, and requirements that might apply to your order.