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Bella's FAQ

FAQ - Frequently Asked Questions


How much does shipping cost?

I qualified for Free Shipping. Why am I still being charged for it?

Do your shipments come with tracking?

How quickly will I receive my item?

I haven't received my item. What do I do now?


Are your products genuine?

Can you notify me when a product is back in stock?

Returns Policy

Do you accept returns?

Customer Care

How do I get in touch with you?

Can you help me with the products I bought?


Afterpay doesn't work and keeps returning me back to checkout. What do I do?

Where do I enter my discount code?

Can I enter more than one discount code?